Lighthouse Residential Care Home
Effective Date: August 19, 2026

Your Privacy Matters

Lighthouse Residential Care Home is committed to protecting the privacy, dignity, and personal information of our residents, clients, families, and website visitors. We collect and use information only as reasonably necessary to provide quality care, operate our organization, communicate with you, and meet our legal and regulatory obligations.

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Information We Collect

Depending on how you interact with Lighthouse, we may collect information such as your name, contact information, date of birth, health or care-related information, insurance information, and other information necessary to provide or coordinate services.

When you use our website, we may also collect basic technical information, such as your IP address, browser type, device information, and information submitted through our contact or inquiry forms.

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How We Use and Share Health Information

If you are a resident or patient, your protected health information may be used or disclosed as permitted by applicable law, including HIPAA, for purposes such as:

• Treatment: To provide, coordinate, or manage your care.

• Payment: To bill and receive payment for services provided.

• Health Care Operations: To manage our services, improve quality, train staff, conduct administrative activities, and maintain compliance.

• As Required by Law: When disclosure is required by federal or state law.

• For Public Health and Safety: When permitted or required by law to protect public health or safety.

• With Your Authorization: For uses or disclosures that require your written authorization, we will obtain that authorization before sharing your information.

We do not sell your protected health information.

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Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your health information.

• Request corrections to your health information.

• Request restrictions on certain uses or disclosures.

• Request confidential communications.

• Receive a copy of our Notice of Privacy Practices.

• File a complaint if you believe your privacy rights have been violated.

You will not be retaliated against for filing a privacy complaint.

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Website Privacy

Information submitted through our website may be used to respond to inquiries, schedule consultations, provide requested information, and communicate regarding our services.

Please do not submit highly sensitive medical information through a general website contact form unless specifically instructed to do so through a secure method.

We may use service providers that assist with website hosting, communications, scheduling, or other business functions. When applicable, we require appropriate safeguards for information handled on our behalf.

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Cookies and Website Technologies

Our website may use cookies or similar technologies to operate the website, understand website usage, and improve your experience. You may be able to control cookies through your browser settings.

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Changes to This Notice

We may update this Privacy Policy and Notice of Privacy Practices from time to time. Any material changes will be reflected by updating the effective date above. The current version will be made available on our website and upon request.

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Questions or Privacy Complaints

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If you have questions about this notice, would like to request a copy, or believe your privacy rights have been violated, please contact:

Lighthouse Residential Care Home
Email: lighthousehcsolutions@gmail.com
 

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Lighthouse will not retaliate against you for filing a privacy complaint.

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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.